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Frequently Asked Questions

If you still have questions, click here and access our Help Center .

Which Gräd lock models is the gateway compatible with?

The Wifi Gateway is compatible with the following models:

  • Ebony 600
  • Ebony 700
  • Ebony 710
  • Ebony 800
  • Ebony 900 and 910
  • Orion 4000
  • Orion 9000
  • AA200 WP
  • AC200 WP
  • Vitro 90
  • GAR 2000
What is the warranty period?

Gräd products have a 2-year warranty from the date of issue of the sales invoice.

What are the functions of the Gateway?

The Gateway functions are:

  • Connection with Alexa and Google Home virtual assistant
  • Remote opening
  • Real-time and remote access report
  • Cancellation of sent virtual key
Which app should I use to pair and configure the Gateway?

You must use the same App as your lock, TT Lock, available for IOS and Android.

To access the TT LOCK App video, click here.